Privacy Policy

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MCLM Wealth Pty Ltd (ABN 11 687 670 435) trading as MC Auto Tech is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose and store your personal information when you interact with us, including through our booking platforms and payment systems.

1.  What Personal Information We Collect

We may collect the following types of personal information from you:

• Name
• Contact details (email, phone number, address)
• Vehicle details (make, model, registration)
• Booking details (service requested, time and date)
• Payment information (card or account details, limited to what is required for      payment processing)
• Communication history with our staff
• Feedback or reviews you provide

We do not collect sensitive information unless required by law or with your explicit consent.

2. How We Collect Your Information

We collect your information when you:

• Book a service through our platforms (Avenue or Mechanic Desk)
• Call email, or message us directly
• Pay for a service via card or bank transfer (through NAB systems)
• Visit our website or interact with our social media
• Are added or updated as a contact in Mechanic Desk (our CRM system)
• Receive invoices or statements via Xero

3. Use of Your Information

We use your personal information to:

• Schedule and manage your vehicle service appointments
• Maintain accurate service records and client communication via our CRM (Mechanic Desk)
• Send quotes, invoices, and statements via Xero
• Process payments via NAB
• Communicate with you regarding your vehicle, upcoming bookings, or offers
• Meet our legal, regulatory, and taxation obligations

4. Disclosure of Information

Your information may be shared with:

• Our authorised staff and contractors
• Our booking platforms: Avenue and MechanicDesk (only as needed to manage bookings)
• Our bank (NAB) – to process payments securely
• Legal or regulatory authorities if required by law

We do not sell or rent your personal information to third parties.

5.  Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes secure cloud-based systems used by Avenue, Mechanic Desk, and NAB, which comply with modern security standards.

Your data is stored electronically and protected by password access, encryption, and secure platforms.

6. Access & Correction

You may request access to the personal information we hold about you at any time. If you believe any information is incorrect or outdated, you may request a correction.

Please contact us via the details below.

Contact Us

If you have any questions about this policy or would like to make a privacy-related complaint or request, please contact us:

MC Auto Tech

Email: mcautotechau@gmail.com 

Phone: 0481 355 881

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or business practices. The latest version will always be available on our website or upon request.

Effective Date: 01 January 2026 Version: 1.0